Brian's Heating & Air Conditioning

starstarstarstarhalf star 4.8 / 5 | 78 Total Reviews

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"Big scheduling problems, false advertisement maybe, showed up almost un announced Technician knew what he was doing but the helpers were very inexperienced foul mouthed and couldn't even put a thermostat on the wall Which by the way was not Installed on that day was told they forgot to order it had to repeatedly call to get and in the end I just told them I would install myself Was quoted over the phone that install would cary a 10 year parts and labor warranty but nothing in writing after several attempts to rectify was told they would check there recordings .. I know what I was told. Either way I can't recommend this company nor will I be doing business with them in the future. "
C . L from Greenbay, VA on January 23rd, 2017
star(1 / 5)
"The technician came out to check my heat pump and said I needed a whole new system. He priced up a new system and charged $75.00 for the call. I had my son check the heat pump and he found a leak in the suction line. He brazed it and refilled the system and his expenses came to $65.00, including the refrigerant. The Technician didn't bother to test for a leak and he said they would charge me over $700.00 for the refrigerant.and $250.00 to find and repair the leak. Brian's Air only seemed to want to sell me a new unit. My unit is 6 years old. I finally got something back from my son's education."
G . W from Bracey, VA on June 20th, 2015
star(1 / 5)